Comm100 Print & Digital

Comm100 is a SaaS company that offers omnichannel customer service software, including live chat, chatbots and digital engagement solutions.

My role: I was the solo marketing designer responsible for stewarding the Comm100 visual brand. This involved owning the visual brand guidelines, the UI and UX of websites and the design of all marketing assets, including ebooks, event banners and assets, animation and illustration, digital assets and infographics.

Long form content

Below are a selection of pages I designed from two eBooks and one benchmark report.

Event banners

Animation and illustration

15 second advertisements for YouTube on the topics proactive engagement, 24/7 availability and multi-channel.

Storyboards

Advertisements

Digital ads and social media

Infographics

Brief:

• Visually show the e-commerce customer journey.
• Design a visual Marketecture which shows Comm100's inputs, systems and infrastructure.
  

Brief: Design an infographic which highlights the key live chat performance benchmarks, with best practices.